IT Access Point
24Jun/093

Spiceworks releases new version of popular IT Project Management Software

I began using Spiceworks about 2 months ago.  They released version 4.0 on Friday, June 19th.  It has helped me tremendously.  Spiceworks is a help desk and IT asset tracking system.  (It has a lot more features than that, but you get the idea.)

Spiceworks allows me to enter in help desk calls quickly and efficiently and helps organize priorities.  There is a Customer Portal page that allows users to enter their own requests.  Once a request is entered, they can track the progress of the ticket from assignment to completion.  You can set it up so that they even get an email when you make comments on the ticket.

1Jun/090

Welcome to IT Access Point

System Administrator?  Network Administrator?  IT Administrator?  CIO?  IT Intern?  Resident IT Guru????

You've come to the right place.  IT Access Point is written by professionals just like you, for professionals just like you.

I have found that not only do us "IT Types" share a profession, but we also share similar hobbies.  Not only will you read tech demos and reviews and event coverage throughout the week, but in the Weekend Detour, you are likely to read about just about anything, from the latest console game to car show coverage.

So sit back, relax & let us do the talkin'.